At Expro we are committed to delivering excellence in operations. Worldwide, oil companies choose Expro because our track record goes before us. Feedback from our customers is important to allow us to monitor and enhance the quality of our performance. Here are some examples of feedback we’ve received from our customers:

Customer: Tullow Oil

Job

Dedicated training in support of the Jubilee Development, Ghana
Electro-Hydraulic Subsea Operations Training

Expro personnel: to develop knowledge and skill sets learned from previous successful projects in Nigeria and the USA and ensure continued successful E-H Subsea operations in region.

Tullow personnel: to develop an understanding of the specific equipment involved in Expro Subsea E-H operations and ensure the Tullow personnel have a good understanding of how the complete system works during deployment and operations.

Location

Expro’s Cape Town training centre and Takoradi, Ghana

Feedback

“Again the course was exceptionally good. I was very pleased to hear the level of training Expro has put into the Expro subsea guys over the last few months, this has really paid dividends. The level of expertise and commitment the entire Subsea team has, to make the project a success, is fantastic.

I have heard nothing but praise about the subsea guys’ post Jubilee-10 and this is now continuing during the completion rig up .”

Graham Fraser
Completions Engineering Supervisor
Tullow Ghana Limited

Customer: Husky Energy China

Job

COSL-Expro provided surface well test and deepwater subsea safety system.

Location

Liwan appraisal well

Feedback

“On behalf of Husky Energy China, we would like to thank your testing crew for the success of the Liwan appraisal well.

It was an extremely challenging well, due to the high flow rate, low temperature and the very high risk of forming hydrates during the testing phase. All individuals in the COSL- Expro testing crew showed commitment. The success of the test is a direct result of your testing crew, who completed the test successfully without incidents. In addition the crew participated very well on the safety meetings and in the observation system cards which is highly appreciated.

The Husky Energy China drilling team recognises this contribution and greatly appreciates their efforts. Please thank your crew on our behalf.”

Stan Van de Cappelle
Drilling Superintendent

Customer: Perenco UK Ltd

Job

Expro supplied a range of Well Services activities

Location

A large majority of the Perenco owned assets in the Southern North Sea, UK

Feedback

“As we are nearing the end of a very busy year, we would like to take this opportunity to thank you for your continued support and flexibility throughout this time.

We are expecting 2010 to be even more challenging, so we look forward to working closely with you once again.”

Christopher A. Green
Team Leader
Petroleum Engineering & Well Services

Peter Clegg
Well Services Supervisor
Petroleum Engineering & Well Services

Customer: BP / Pharonic Petroleum Company

Job

Expro supplied large bore subsea safety system and surface welltest equipment

Location

Egypt – Taurt and Ha’py 9 development wells

Feedback

“I would like to take this opportunity to pass on to Expro our appreciation for an excellent job in supporting the Taurt/Ha’py project during the recent completion of the two wells T3ST3 and Ha’py 9 development offshore Egypt. The subsea completion rental equipment and personnel demonstrated outstanding performance which resulted in a great success.

The level of commitment and effort that Expro has provided during the planning, engineering and preparation stages allowed us to execute the completion operation efficiently and with high HSE standards. This is an outstanding achievement given the many challenges that were faced by the team.

It is understood that many people worked hard to deliver this successful operation, and on this occasion all the offshore crew could be named for their commitment to supporting the job and each other. Particular mention must also be made to the good level of onshore support which was invaluable during the well planning, engineering and operations.

Once again, please pass on our sincere thanks to the entire team for supporting our project and making it a success. I look forward to continuous support from Expro and commitment to performance improvement.”

Kevin Walter
Wells Team Leader, BP

Customer: BP, Sonatrach & Statoil

Job

In Salah Gas project

Expro has been providing slickline services to this operation since it first started in 1997 during the initial exploration phase.

Location

South West of Algeria

Feedback

“They (Expro) are proactive. For example they will stand in as intervention engineers on short notice, give recommendations and are creative in designing tools.

They have a very good style of leadership. From my perspective the performance of Expro has been outstanding. They are up to speed with BP safety culture and implement safety in all routine operations and shop work. While they have been stepped up, we never missed a day; they know the routine and personnel as well as anyone. They are very active in the BP safety observation program and contribute daily.”

Mike Reynolds
Operations Intervention Engineer

Customer Chevron

Job

Expro achieved 9 years without a Lost Time Incident (LTI) in Cabinda operations.

Location

Malongo, Cabinda

Feedback

‘On behalf of all the Chevron employees, I would like to congratulate Expro for achieving 9 years without an LTI in Cabinda operations. This is an outstanding achievement that emphasizes Expro’s commitment to safety.

Chevron is committed to incident free operations, and we are proud to know that Expro is not only delivering good quality services, but most importantly, ensuring that the services are performed in a safe manner.’

Rene Mavungo
Area B Alligator Drilling Engineer

‘I wish to add my congratulations to your milestone. We need to celebrate success so please send my thanks to your employees here in Malongo.’

Kent Springer
Senior Drilling Superintendent

Customer Perenco UK Limited

Job

Slickline intervention

Expro provided slickline intervention services (equipment and personnel) in addition to well service supervisor personnel.

Location

Tyne wells, UK

Feedback

‘I am writing on behalf of Perenco UK Limited to express our appreciation for the excellent performance shown by your team in the execution of their work in order to enable Perenco UK Limited to unlock reserves in the Tyne wells. This complex scope of work was safely and successfully completed under difficult and challenging conditions and your team were dedicated to complete the task on time and within budget. With all objectives met we would like to pass on our sincere thanks to all members of the team. Many thanks for an excellent performance.’

John Sewell
SNS Operations Manager

Customer Scorpion Offshore

Product

Expro power choke relief valves

Feedback

‘Just wanted to drop you a line to let you know how pleased we are with the Expro power choke relief valves. For many years we had endless problems with the old style spring loaded reset relief valves, so when we had the opportunity during the construction of our new rigs to try something new we jumped at the opportunity and have never looked back.

Our first rig has been in operation for almost a year now and we have not had the first problem with your valves and they work just like they were advertised. We have only experienced two occasions when the valves relieved, which were due to human error and the rig personnel loved the simple and easy way in which the valves were electronically reset. The valves are a huge improvement and will be a standard on all Scorpion rigs going forward.’

Bruce Brumley
Vice President – Operations

Customer BP

Job

Well completion using Expro landing string assembly

Location

FMC Sonils base, Angola

Feedback

‘I’d very much appreciate if you could pass on to all concerned my personal thanks, and those of BP Angola, for the fantastic work carried out at FMC Sonils base in support of the Greater Plutonio Drilling and Completions program by achieving the target of having two working systems prepared and available for the completion.

There were, as you know, numerous challenges facing the team and they approached these in a professional manner with all parties involved. I could not have hoped for a better outcome or example of team work.’

Donald G. Allan
Wells Subsea Team Leader
BP Luanda
Angola Business Unit

Customer CNR

Job

Well clean up and provision of subsea and surface equipment

Location

Ivory Coast

Feedback

‘Job went very well considering lack of rig up time. Good squad of men!’

Jim Hunter
Subsea Supervisor

Customer: Asia Petroleum Development Ltd

Job

Surface well testing services

Location

Billiton block, offshore West Java and Kambuna block, offshore North Sumatra, Indonesia

Feedback ‘We were grateful for the team work shown by Expro field and onshore personnel during the campaign. Their pro-activeness in getting the job done and preparing up coming jobs is invaluable.’

Edwin Damasena
Drilling and Workover Manager